Information & Design is Gerry Gaffney’s user experience (UX) and usability company, based in Melbourne, Australia.
Since 1991, we’ve been helping clients understand their users and design successful applications. We’ve worked in government, consulting, education, finance, risk & compliance, engineering and manufacturing.
We can help you understand the strategic and tactical steps to take to develop customer-centred products and services.
See some of the clients we’ve helped.
Gerry Gaffney interviewed Sarah Bloomer about UX teams. How many people? Where should the team be positioned? What skills are needed? (December 2013.)
You can listen to Andrew Harder, or read the transcript, on the topics of UX, disruption and cultural errors. (Late November 2013.)
We’re busy with designing a new jury management system for the NSW Attorney-General’s Department.
Gerry Gaffney attended the excellent 10th anniversary User Friendly in Shanghai, in November 2013.