User Experience research and design

Information & Design is Gerry Gaffney’s user experience (UX) and usability company, based in Melbourne, Australia.

Since 1991, we’ve been helping clients understand their users and design successful applications. We’ve worked in government, consulting, education, finance, risk & compliance, engineering and manufacturing.

We can help you understand the strategic and tactical steps to take to develop customer-centred products and services.

See some of the clients we’ve helped.

What’s new

Get a client perspective on the value at UX - Gerry Gaffney interviews Catherine D’Elia on the User Experience podcast. (June 2014.)

A transcript of Gerry Gaffney’s “Campfire Chatroom” on usability testing with UX Mastery is online. (June 2014.)