User Experience research and design

Information & Design is Gerry Gaffney’s user experience (UX) and usability company, based in Melbourne, Australia.

Since 1991, we’ve been helping clients understand their users and design successful applications. We’ve worked in government, consulting, education, finance, risk & compliance, engineering and manufacturing.

We can help you understand the strategic and tactical steps to take to develop customer-centred products and services.

See some of the clients we’ve helped.

What’s new

Read: The Revolution Will Not Be Handheld, Gerry Gaffney’s invited essay for the Journal of Usability Studies.

Recent episodes of the User Experience podcast: