User Experience research and design

Information & Design is Gerry Gaffney’s user experience (UX) and usability company, based in Melbourne, Australia.

Since 1991, we’ve been helping clients understand their users and design successful applications. We’ve worked in government, consulting, education, finance, risk & compliance, engineering and manufacturing.

We can help you understand the strategic and tactical steps to take to develop customer-centred products and services.

See some of the clients we’ve helped.

What’s new

Gerry interviewed Professor Donna Lichaw on the use of stories in design, and Tom Greever on justifying design decisions on the User Experience podcast.

Gerry and JulianHuxham presented A Deep Introspection into Service Delivery at Service Design UK in March 2015.