User Experience research and design

Information & Design is Gerry Gaffney’s user experience (UX) and usability company, based in Melbourne, Australia.

Since 1991, we’ve been helping clients understand their users and design successful applications. We’ve worked in government, consulting, education, finance, risk & compliance, engineering and manufacturing.

We can help you understand the strategic and tactical steps to take to develop customer-centred products and services.

See some of the clients we’ve helped.

What’s new

Gerry Gaffney interviewed Aga Bojko about the magic of eye tracking for UX research. (March 20014.)

We’re busy with designing a new jury management system for the NSW Attorney-General’s Department.

Gerry Gaffney attended the excellent 10th anniversary User Friendly in Shanghai, in November 2013, UX Hong Kong in March 2014, and next up is the UXPA conference in London in July.