Introduction to Web Usability

This training course is only available in PDF format (File size is 153 KB).

The course is a 36-page workbook. It is formatted for double-sided printing. Original page size is A4; however, it can also be printed in Letter size.

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Gerry Gaffney interviews David Jaffe about the bizarre myth of customer service on the User Experience podcast.

Gerry Gaffney and Daniel Szuc's Usability Kit is now available from Sitepoint.

Working with Apogee - Usability in Asia.

Listen to Gerry Gaffney's User Experience Podcast.

For usability training world-wide, visit Usability That Works.