User Experience Podcast

Since 2006, the User Experience Podcast has featured a wide range of interviewees and commentary. You can subscribe via iTunes.

75
Jeff Johnson, author of “Designing with the Mind in Mind” talks to Gerry Gaffney about user interface design guidelines, zombie processes, and why your first answer to the following question is typically wrong. A baseball and a bat together cost $110. The bat costs $100 more than the ball. How much does the ball cost? (May 2014.)
74
Dan Saffer talks to Gerry Gaffney about Microinteractions, Signature Moments, and the importance of detail. (April 2014.)
73
Gerry Gaffney interviews Aga Bojko about the magic of eye tracking for UX research. (March 20014.)
72
Sarah Bloomer talks to Gerry Gaffney about UX teams. How many people? Where should the team be positioned? What skills are needed? (December 2013.)
71
Gerry Gaffney interviews Andrew Harder about conducting user research in emerging markets, about why such markets are fertile ground for disruption, and about cultural errors. (November 2013.)
70
Chris Noessel makes space explosion noises, and talks about what we can learn from studying user interfaces in sci-fi movies. (November 2012.)
69
Gerry Gaffney interviews Tomer Sharon about user research. Tomer argues that user research should be owned by all stakeholders, and offers pragmatic advice for making this happen. (August 2012.)
68
Jeff Sauro talks to Gerry Gaffney about quantifying UX. And yes, you can apply useful statistical analyses even when dealing with small sample sizes. (July 2012.)
67
Nina Simon talks to Gerry Gaffney about designing participatory experiences. How can institutions encourage, support and scaffold engagement in the pursuit of “Me to We” design? (June 2012.)
66
Ben Kraal talks to Gerry Gaffney about conducting research for the Airport Of The Future, about frames and mental models, and about how services are co-created.
65
Kim Goodwin talks to Gerry Gaffney about UX leadership and organisational change. Kim ponders what makes a good UX leader, whether UX and leadership skills are aligned, and whether Steve Jobs has implemented cultural changes that will stick at Apple. (October 2011.)
64
Steve Portigal talks to Gerry Gaffney about conducting interviews for user research. How going out to visit users, rather than just interviewing them on your premises, symbolises to them “your deliberate and passionate interest.” (August 2011.)
63
Jarrett Walker talks to Gerry Gaffney about human transit, in a discussion that has many parallels for UX practitioners. “Think about the question,” Jarrett tells us, “before you fall in love with a technology.” He describes the need for ongoing education to help planners and residents understand that good transit promotes not just community building, but “the freedom and joy of individual humans.” (August 2011.)
62
Whitney Quesenbery talks to Gerry Gaffney about global UX, storytelling, and the need to adapt to change. (August 2011.)
61
IBM’s James Lewis talks about designing speech user interfaces, tells us why Miller’s “magic number” doesn’t apply to menu structures in IVRs, and tells us a little about how our machines listen and speak. (June 2011.)
60
As new technologies pervade the car cockpit, Dr Michael Regan talks to Gerry Gaffney about safety, inattention, and visual and cognitive distraction. Mike discusses various types of safety technologies and the opportunities and challenges they present. (April 2011.)
59
Gerry Gaffney interviews Andy Budd on the state of UX in the UK. (March 2011.)
58
Gerry Gaffney interviews Morgan McKeagney from IQ Content, about usability in Ireland. How can UX practitioners maximise their value to clients, and survive tough economic times? If you don’t have a multi-disciplinary approach, says Morgan, “somebody else will eat your lunch”. (December 2010.)
57
Gerry Gaffney interviews Caroline Jarrett on how, when and why to conduct surveys. (December 2010.)
56
Gerry Gaffney interviews Giles Colborne, author of “Simple and Usable: web, mobile and interaction design”. Giles talks about simplicity as a winning strategy, about experts and mainstreamers, and about how to turn customers into advocates. (October 2010.)
55
Gerry Gaffney interviews Bill Albert, co-author of “Beyond the Usability Lab: Conducting Large-Scale User Experience Studies.” (August 2010.)
54
Promoting cycling culture. Mikael Colville-Andersen says that what Copenhagen can do, you can, too! (July 2010.)
53
Gerry Gaffney interviews Adam Greenfield on “everyware”, or ubiquitous computing, and its wide-reaching implications. (June 2010.)
52
ThinkPad’s evolution design strategy – an interview with David Hill. David, vice-president of brand management and design at Lenovo, talks about his preference for “minimalist utilitarian design”, and about the benefits of re-building the same house year after year. (March 2010.)
51
What every intranet team should know – an interview with James Robertson. James says that intranet teams need to look long and hard at how much they get caught up in the details, and consider how they can take a more strategic role. (November 2009.)
50
Microsoft Surface and multi-touch interfaces – an interview with Shane Morris. Shane talks about the principle of the super-real, and about bridging the virtual and physical worlds. (November 2009.)
49
Developing TramTracker for iPhone – an interview with Robert Amos. Commuters in Melbourne can get real-time tram information direct to their iPhone. Robert Amos tells Gerry Gaffney about the development process and history. (July 2009.)
48
Every piece of content matters – an interview with Gerry McGovern. Gerry talks about the tiny tasks that kill the top tasks, and about the three impacts of every piece of content. He shares his excitement about the new frontier – the web – that is a new society, a new way of living, and a new way of buying and working. (June 2009.)
47
Human behaviour in traffic – an interview with Tom Vanderbilt. Tom talks about traffic as an “understated yet omnipresent landscape”, explores the parallels between online disinhibition and driver behaviour, and tells us about modal bias. (May 2009.)
46
Selling usability – an interview with John Rhodes. (April 2009.)
45
Immersion, and socially responsible design: an interview with Marc Rettig. (March 2009.)
44
Web content accessibility guidelines V2.0 – an interview with Shawn Henry. (December 2008.)
43
Letting go of the words: an interview with Janice (Ginny) Redish. (September 2008.)
42
The bizarre myth of customer service: an interview with David Jaffe. (July 2008.)
41
Developing usability software : an interview with Sam Ng. (June 2008.)
40
Usability: an interview with Jakob Nielsen. (April 2008.)
39
Packaging design for the web: an interview with Luke Wroblewski. (March 2008.)
38
Mentoring: an interview with Patrick Kennedy. (March 2008.)
37
User experience at Google: an interview with Patrick Larvie. (February 2008.)
36
Exertion interfaces and engagement: an interview with Florian (Floyd) Mueller. (February 2008.)
35
Accessibility: an interview with Dr. Sofia Celic. (January 2008.)
34
Usability now: an interview with Daniel Szuc. (January 2008.)
33
Open source usability, and the modified delphi card sorting method: an interview with Celeste Lyn Paul. (December 2007.)
32
Web analytics: an interview with Brian Donohue. (November 2007.)
31
“This is who we are; this is what we do”: Social Media – an Interview with Tom Raftery. (October 2007.)
30
Designing for mobile devices: an interview with Jason Furnell. (September 2007.)
29
Visual communication: an interview with Dave Gray. (July 2007.)
28
Web accessibility guidelines: an interview with Gian Sampson-Wild. (June 2007.)
27
Usabilidad: usability in Latin America: an interview with Luis Arnal. (May 2007.)
26
Designing smoking cessation: an interview with Peter Benda. (April 2007.)
25
Customer support: an interview with Joel Spolsky. (March 2007.)
24
Don’t make me write!: an interview with Steve Krug. (March 2007.)
23
Ludic design: an interview with William Gaver. (February 2007.)
22
Intel outside: an interview with Genevieve Bell. (January 2007.)
21
Security and usability. (January 2007.)
20
Design in India: an interview with Apala Lahiri Chavan. (December 2006.)
19
Personas and outrageous software: an interview with Alan Cooper. (December 2006.)
18
Voice user interfaces: an interview with Erin Smith. (November 2006.)
17
Taxonomy, folksonomy and metadata: an interview with Karen Loasby. (November 2006.)
16
User Friendly 2006 – Usability in China. (November 2006.)
15
Hong Kong’s Octopus card – a highly usable product. (October 2006.)
14
Ethnography: an interview with Jared Braiterman. (October 2006.)
13
World usability day: an interview with Elizabeth Rosenzweig. (October 2006.)
12
Market research: an interview with John Berenyi. (September 2006.)
11
Because we can. (September 2006.)
10
Card sorting: an interview with Donna (Maurer) Spencer. Donna talks about different ways to card sort, the relationship between card sorting and affinity diagrams, and why she doesn’t like dendrograms. (September 2006.)
9
Web teams: an interview with Jesse James Garrett. What makes a good web development team? Jesse describes the strategic and tactical elements in his “Nine Pillars” model. (September 2006.)
8
What’s going on? the importance of feedback. (August 2006.)
7
Community is not a tech thing: an interview with Ken Carroll. (August 2006.)
6
Forms design: an interview with Caroline Jarrett. (August 2006.)
5
Errors. (August 2006.)
4
Choosing user research techniques. (August 2006.)
3
Usability in China: an interview with Josephine Wong. (July 2006.)
2
Cultural probes: an interview with John Murphy. (July 2006.)
1
Rules of thumb. (July 2006.)